I have 2 units and both suffer from this issue. First I thought it was user error and cleaned the seal and all sealing surfaces in great detail but the issue persists. Then I tried the other unit brand new in the packaging and checked that the seal looked good and started a brew; same issue!
I believe this is an issue with the product, I can't see any damage, however I can see there is flash/irregularities in the plastic from the plastic molding process. This seems to be in the sealing area and might affect the sealing abilities?
Hi Jos, any luck fixing your leaks? I've just started using my unit a bit more and it's still leaking. I can see the moulding irregularities under to oring as you described too. I tried the next size up silicone oring in place of the grouphead one provided, and while it worked much better and stopped the leaks, it was too difficult to secure the basket. I'm thinking I might try sand down the sealing faces a little to smoothe them out and provide a bit more space for the larger oring. Pretty annoying..
I have 2 units and both suffer from this issue. First I thought it was user error and cleaned the seal and all sealing surfaces in great detail but the issue persists. Then I tried the other unit brand new in the packaging and checked that the seal looked good and started a brew; same issue!
I believe this is an issue with the product, I can't see any damage, however I can see there is flash/irregularities in the plastic from the plastic molding process. This seems to be in the sealing area and might affect the sealing abilities?