Two questions:
I got several emails telling me there was an item in my shopping cart - but on the site nothing's in my cart. There is no way TO add anything to your cart - only a "buy it now" process for each item separately. That's a pain in the backside, plus I hesitate to buy anything now that mystery items are already in my cart. FIX THE PURCHASING PROCESS.
What the heck are the $50 "vouchers"???? I aborted a purchasing process when none of the numbers or QR codes (all identical) could be used for payments or as discount coupons. What good are they? Right now they just seem like ?Monopoly Money".
But - wasn't the tamper part of the original purchase? It's a vital item for making espresso and surprising backers with "oh, you didn't sponsor a *complete* unit - just a basic machine." Tampers are included in virtually every other espresso machine purchase, so I don't feel I should be paying fo the thing at all. PLUS it's a weird size sold by NOBODY else - so you have us locked in to buying your (IMOP overpriced) tamper! Please explain.
The "not so generous" vouchers (aka The great CJ scam continues). Wanted to put this towards some accessories (particularly a tamper - which should have been included!). But not allowed apparently. These guys sure know how to lose a fan-base. Theres no way Id recommend their company or product to anyone. And their website shopping is hopeless - its one purchase at a time with no ability to add extra products to your cart (basic stuff youd think - bloody hopeless!)